New Statesman’s 4th annual edition of the Fintech Summit is back to take place on the 2-3 November 2021.
Whilst we eagerly await a return to live events and networking, the health and wellbeing of all involved must remain our priority, so considering the ongoing developments and concerns around the pandemic, the conference will return in 2021 as a hybrid event.
At this year’s event, you’ll have the opportunity to showcase your organisation and engage with influential decision-makers either in person or virtually. Attendees will also have the opportunity to engage with the speakers on the main stage and take part in live Q&A sessions, in the comfort of their homes or at an event venue in the central London.
Our hand-picked thought leaders and senior figures within the financial services industry will present key topics throughout the day examining regulations, technologies and trends that are shaping the world of fintech.
The audience will include CIOs, CTOs, COOs, CDOs, Heads of innovation, digital, IT infrastructure, data analysts, customer experience executives, payments and mobile banking directors and digital transformation specialists from a range of financial institutions including retail, investment and commercial banks, as well as online banks and insurance companies.
Our focus is to enable delegates and the financial services industry to find new ways of driving profitability and customer satisfaction through innovation. We'll be exploring a range of topics, including:
Delegates will attend from financial institutions including:
Delegate titles include:
● How much has COVID-19 impacted the industry and what are the strategies to succeed after the pandemic?
● Digital transformational is the key: adopting and improving end-to-end automated processes
● Dealing with legacy systems: a roadmap for technology update
● Creating customised and simplistic approach to attract and maintain consumers
● How can we accelerate and transform our digital workforce in financial services?
● Increasing innovation while providing value
● What are the digital banking skill sets needed to boost your digital transformation and is financial services suffering a shortage of talents?
● Changing our digital culture - recipes for success
● What is the future of Intelligent Banking?
● Automated operations – human x machine
● How to ensure your artificial intelligence is making the right decisions
● Client transparency and data collection – how to make it work?
● Using artificial intelligence and machine learning to monitor transactions
● Understanding the implementation challenges and key success factors
● What are the biggest barriers in making autonomous finance a reality?
● Shifting the paradigm by integrating systems and automating decisions
● Examining real life cases in practice
● How is the industry coping with the ever increasing demands of compliance?
● What to outsource and how to choose the right partner to attend your needs
● Is the UK still aligned with the EU approach to addressing financial crimes?
● Discussing the top priority issues for compliance teams
● Data management: how is regulatory technology enabling data protection?
● Digital is different to digitised
• The shift will be from commodity products to digital services
• Retail financial services end points will be split between intelligent agents and embedded finance
• Like the telecommunications industry we will see over the top services commoditise the pipes and products below
• New players and big incumbents will need a structural strategy
• Understanding the actual scenario: what was the impact of Covid-19?
• Enabling financial inclusion with alternative payments and new technologies
● How crypto currencies have evolved over the past few years
● Assessing how crypto is changing Fintech and what it means for financial economy
● Is Facebook Libra changing the cryptocurrency outlook?
• Maintaining customer loyalty during an era of intense digital competition followed by the pandemic
• Making the right offer to the right customer at the right time
• Improving ROI by creating an end-to-end experience with a personalised approach
• Single view of the customer: breaking the silos within the organisation to offer seamless experience
• Using robotics to create a more efficient customer service offering
• Transforming customer experience with KYC and onboarding
● How to make cross-border payments easier and more secure
● Biometrics in payments - leveraging new tech to change the way people are identified
● Taking advantage of biometric solutions and understanding how they can be deployed by your business
● Will voice be the future? How do we now exploit this opportunity?
● Delivering for diversity – utilising new technologies to provide a relevant journey to a broad spectrum of uses
• Developing a strong and customer-friendly authentication
• Understanding the opportunities and limitations on digital identity
• Diving into eye scanning and fingerprint technologies
• How much has GDPR changed the way we store data?
• What contribution and what role does regulators have in the adoption of regulatory technology?
• What are the challenges that the pandemic and Brexit brought to regulators and how much has regulation changed?
• In what direction are regulations going in to in the next couple of years?
• The role of analytics, AI and ML in the fight against financial crimes
• Implement the technologies that can transform the financial sector making your organisation more robust
• Discussing best practices to protect your company and consumers against cyber threats
Nadine Placzek - Nadine.Placzek@newstatesman.co.uk